Starting a return is simple. Just email our Customer Care Team at support@place.yoga with your order number and reason for return. We’ll send you a return label, and the return shipping cost will be deducted from your refund once we receive your mat.

Yes, the cost of return shipping will be deducted from your refund. Don’t worry; we’ll handle the details and provide a label to make your return as smooth as possible.

We accept returns of mats that are unopened and in their original packaging within 30 days of delivery. This policy helps us uphold our quality standards, ensuring that every mat meets our commitment to hygiene and durability before it finds its forever home.

Each Place Yoga mat is designed to be your personal sanctuary. To ensure every mat arrives fresh and pristine, we can’t accept returns of opened or used mats. This helps us maintain the high-quality experience you deserve. But don’t hesitate to reach out if you have concerns - we’re here to help.

We stand by the quality of our mats. If you notice a defect, please reach out to us at support@place.yoga with photos and a brief description. We’ll review the issue and work with you on a solution that feels right.

Once your return arrives and we’ve given it a quick check, we’ll process your refund within 5-7 business days (minus the return shipping cost). You’ll receive a confirmation email, and depending on your bank, it may take a few extra days for the refund to appear in your account.